Geert Van Brempt
Chairman
Geert, the founder of AESOS, is a seasoned customer experience expert who is passionate about service.
Over the last 20 years Geert has transformed, streamlined and enhanced business processes and technology for complex organizations around the globe, making sure it always resulted in an improved customer experience. He has worked for industry leaders SITEL, CIGNA, InternationalSOS and ADIA and has led significant projects and consulting assignments for (amongst others): American Express, Microsoft, Philips, Prudential, 3M, HSBC, Dow Chemicals, Bank of China, Nokia, DBS, HP,… in different locations.
Most recently, Geert has set up the biggest concierge network in the world and has transformed all the employee services at ADIA (the 2nd biggest sovereign wealth fund in the world).
Over the last 20 years Geert has transformed, streamlined and enhanced business processes and technology for complex organizations around the globe, making sure it always resulted in an improved customer experience. He has worked for industry leaders SITEL, CIGNA, InternationalSOS and ADIA and has led significant projects and consulting assignments for (amongst others): American Express, Microsoft, Philips, Prudential, 3M, HSBC, Dow Chemicals, Bank of China, Nokia, DBS, HP,… in different locations.
Most recently, Geert has set up the biggest concierge network in the world and has transformed all the employee services at ADIA (the 2nd biggest sovereign wealth fund in the world).
Andrew Sidwell
People Enrichement
Andrew is a specialist for turning organisation transformational vision into creating a workplace climate for success. Over the last 23 years in Singapore, he has enabled business digital leaders to paint a picture of their transformation journey vision, and then make enduring capacity and capabilities to get the most out of their transformation program/practice efforts.
Skilled in facilitating interpersonal collaboration visible across organisation boundaries, Andrew is known as the ‘go-to’ facilitator to create space for dialogue, reduce ‘silo’ friction and have more candour for the ‘elephant change in the room’ before it becomes a full-fledged circus.
For DBS Bank, Andrew led various internal and external advisory Transformation Group roles since 2010 to continually evolve the successful DBS Bank culture change journey. It was resulting in DBS being the first bank in history to simultaneously hold “World’s Best Bank” (Euromoney), “Best Bank in the World” (Global Finance) and “World’s Best Bank” (The Banker). Also recognised the HBR as
top 10 transformations of the decade alongside Netflix, Amazon, Microsoft.
Skilled in facilitating interpersonal collaboration visible across organisation boundaries, Andrew is known as the ‘go-to’ facilitator to create space for dialogue, reduce ‘silo’ friction and have more candour for the ‘elephant change in the room’ before it becomes a full-fledged circus.
For DBS Bank, Andrew led various internal and external advisory Transformation Group roles since 2010 to continually evolve the successful DBS Bank culture change journey. It was resulting in DBS being the first bank in history to simultaneously hold “World’s Best Bank” (Euromoney), “Best Bank in the World” (Global Finance) and “World’s Best Bank” (The Banker). Also recognised the HBR as
top 10 transformations of the decade alongside Netflix, Amazon, Microsoft.
Bart C de Backker
Technology
Bart has two decades of experience in IT Management, Operational Service Delivery, Consulting and Outsourcing Operations, including a strong domain focus on Operational and Information Security Risk Management & Compliance. Bart has been involved in many complex IT management & compliance advisory assignments on strategic and operational level in Asia-Pacific & Middle East, in particular for clients in the financial services, telecommunication and manufacturing/resources industry. Over the past years, Bart established and coached operational and IT consulting teams and has an in-depth industry understanding in ITO/BPO, SI and Technology Consultancy. Bart is a regular speaker at IT Management Conferences and is considered one of the leading IT security experts in the region. Bart is Belgian and is fluent in English, Dutch and French and is currently based in Singapore.