AESOS Suite of Services
Strategy engagement
We help organisations execute strategy and turn vision into action by inspiring, aligning and equipping their people.
A fast-paced world demands agile strategy and continuous engagement. Highly engaged organisations – where people are clear on strategy and inspired to play their part – outperform their peers by 147% in earnings per share (Gallup, 2016). But in the face of constant change, people quickly become overwhelmed and disengaged. To connect meaningfully to a strategic direction, people need more than abstract information. They need a reason to care and a reason to act.
Culture change
We help organisations create strong cultures that tap into discretionary effort and unlock potential by uniting people behind shared values, goals, mindsets and behaviours.
In fast-moving global markets, culture is your biggest determiner of sustainable advantage. It determines how fast you can flex, how hard you can drive toward a collective goal, and how effectively you empower your people – harnessing the creativity, skill and commitment that files sustainable advantage. Strong cultures tap into discretionary effort by emotionally engaging their people with a framework of shared values and shared purpose, led from the front by an inspiring and united leadership team. When these conditions are met, productivity more than doubles (Gallup, 2016). Yet natural inertia and resistance to change make shifting culture hard.
Culture is built on the stories that shape and sustain ‘the way we do things around here’. We intervene at the root, helping leaders and champions become inspirational storytellers and role models, able to win people’s hearts and minds with a motivating cultural story. We give managers the means to unlock the power of their teams and equip people to play their part. And we build a storytelling culture that celebrates its people and learns from personal examples of cultural best practice – sustaining the momentum needed to shift ‘the way we do things around here’.
Culture building
Culture is to a company what soil is to a plant. Good soil nurtures the seeds, influencing how the plants grow, develop, and bear fruit.
Building your company culture allows you to create good soil for your organisation. Your culture becomes a reflection of your organisation’s values, enabling practices, behaviours, and attitudes that are healthy and life-affirming.
Culture building is an organisation-wide process
Cultivating a culture of trust is a deliberate undertaking requiring organisation-wide commitment and participation, starting from the top.
Culture is not built overnight but requires long-term investment and nurturing. It is intentional and the know-how can be acquired.
We help organisations execute strategy and turn vision into action by inspiring, aligning and equipping their people.
A fast-paced world demands agile strategy and continuous engagement. Highly engaged organisations – where people are clear on strategy and inspired to play their part – outperform their peers by 147% in earnings per share (Gallup, 2016). But in the face of constant change, people quickly become overwhelmed and disengaged. To connect meaningfully to a strategic direction, people need more than abstract information. They need a reason to care and a reason to act.
Culture change
We help organisations create strong cultures that tap into discretionary effort and unlock potential by uniting people behind shared values, goals, mindsets and behaviours.
In fast-moving global markets, culture is your biggest determiner of sustainable advantage. It determines how fast you can flex, how hard you can drive toward a collective goal, and how effectively you empower your people – harnessing the creativity, skill and commitment that files sustainable advantage. Strong cultures tap into discretionary effort by emotionally engaging their people with a framework of shared values and shared purpose, led from the front by an inspiring and united leadership team. When these conditions are met, productivity more than doubles (Gallup, 2016). Yet natural inertia and resistance to change make shifting culture hard.
Culture is built on the stories that shape and sustain ‘the way we do things around here’. We intervene at the root, helping leaders and champions become inspirational storytellers and role models, able to win people’s hearts and minds with a motivating cultural story. We give managers the means to unlock the power of their teams and equip people to play their part. And we build a storytelling culture that celebrates its people and learns from personal examples of cultural best practice – sustaining the momentum needed to shift ‘the way we do things around here’.
Culture building
Culture is to a company what soil is to a plant. Good soil nurtures the seeds, influencing how the plants grow, develop, and bear fruit.
Building your company culture allows you to create good soil for your organisation. Your culture becomes a reflection of your organisation’s values, enabling practices, behaviours, and attitudes that are healthy and life-affirming.
Culture building is an organisation-wide process
Cultivating a culture of trust is a deliberate undertaking requiring organisation-wide commitment and participation, starting from the top.
Culture is not built overnight but requires long-term investment and nurturing. It is intentional and the know-how can be acquired.
Business transformation
We help organisations transform by creating the emotional conditions people need to embrace transformational change.
The digital revolution is making ongoing transformation critical: driving a new need for continuous in-work learning, effective collaboration and an entirely new style of empowering leadership. The gap between new-world skills and current capability looms large. For large businesses with deeply engrained ways of working, this is especially painful. Recent studies show that over two-thirds of transformations fail because fear and complexity prevent people from embracing the change, and only one third of employees have the right support to evolve their skills (McKinsey 2016). But our proven approach makes transformations over six times more likely to succeed (McKinsey, 2017).
“Recent studies show that over two-thirds of transformations fail because fear and complexity prevent people from embracing the change, and only one third of employees have the right support to evolve their skills (McKinsey 2016).”
We help leaders co-create a motivating story of change that people want to be part of, overcoming resistance, fear and inertia with meaningful context and an inspiring purpose. We equip leaders and influencer networks as skilled storytellers who can build belief in a shared destination and role model new behaviours. We equip managers to unlock their teams’ potential: helping each person identify the part they can play and continuously develop the means to perform. And we embed a storytelling culture that continuously learns from personal examples of best practice and success, sustaining the momentum of transformation.
We help organisations transform by creating the emotional conditions people need to embrace transformational change.
The digital revolution is making ongoing transformation critical: driving a new need for continuous in-work learning, effective collaboration and an entirely new style of empowering leadership. The gap between new-world skills and current capability looms large. For large businesses with deeply engrained ways of working, this is especially painful. Recent studies show that over two-thirds of transformations fail because fear and complexity prevent people from embracing the change, and only one third of employees have the right support to evolve their skills (McKinsey 2016). But our proven approach makes transformations over six times more likely to succeed (McKinsey, 2017).
“Recent studies show that over two-thirds of transformations fail because fear and complexity prevent people from embracing the change, and only one third of employees have the right support to evolve their skills (McKinsey 2016).”
We help leaders co-create a motivating story of change that people want to be part of, overcoming resistance, fear and inertia with meaningful context and an inspiring purpose. We equip leaders and influencer networks as skilled storytellers who can build belief in a shared destination and role model new behaviours. We equip managers to unlock their teams’ potential: helping each person identify the part they can play and continuously develop the means to perform. And we embed a storytelling culture that continuously learns from personal examples of best practice and success, sustaining the momentum of transformation.
Operational improvement
We help organisations improve productivity, safety and operational standards through a culture of continuous incremental improvement
In a world that demands more for less, continuous operational improvement is a critical driver of growth ad competitive advantage. But between 70-90% of improvement initiatives fail to deliver value because they focus on systems and neglect the people using them (McLean et. al, 2015). High-performing organisations know that continuous operational improvement is about the mindsets that harness the collective intelligence of a workforce, and the behaviours of engaged teams empowered to make improvements an solve complex problems.
Leadership development
In this age of change, people have become more indispensable than ever. Organisations rely on top talent to deliver business results. People are at the heart of an organisation, and effective leadership is crucial for organisational success.
A study featured at HBR found that according to leaders around the world, the highest ranking traits of effective leaders are attributes that create a safe and trusting environment.
To successfully drive engagement, lead and manage change, and have effective C-Suite teams, leaders need people skills—relational competencies.
Building Trusted and Relationally Competent Leaders is one of the most important pillars to building a Culture of Trust. Trust is the foundational ingredient to solving business challenges.
Nurturing a Culture of Trust helps leaders create the environment and practices needed to address business challenges. Trust is an enabler of a culture of excellence, innovation, learning/growth and more, which promote positive business outcomes.
AESOS’s leadership development programs focus on personal transformation in the context of the team. These leadership development programs are unique in that leaders experience them in the context of their own management team to work on real problems.
We help organisations improve productivity, safety and operational standards through a culture of continuous incremental improvement
In a world that demands more for less, continuous operational improvement is a critical driver of growth ad competitive advantage. But between 70-90% of improvement initiatives fail to deliver value because they focus on systems and neglect the people using them (McLean et. al, 2015). High-performing organisations know that continuous operational improvement is about the mindsets that harness the collective intelligence of a workforce, and the behaviours of engaged teams empowered to make improvements an solve complex problems.
Leadership development
In this age of change, people have become more indispensable than ever. Organisations rely on top talent to deliver business results. People are at the heart of an organisation, and effective leadership is crucial for organisational success.
A study featured at HBR found that according to leaders around the world, the highest ranking traits of effective leaders are attributes that create a safe and trusting environment.
To successfully drive engagement, lead and manage change, and have effective C-Suite teams, leaders need people skills—relational competencies.
Building Trusted and Relationally Competent Leaders is one of the most important pillars to building a Culture of Trust. Trust is the foundational ingredient to solving business challenges.
Nurturing a Culture of Trust helps leaders create the environment and practices needed to address business challenges. Trust is an enabler of a culture of excellence, innovation, learning/growth and more, which promote positive business outcomes.
AESOS’s leadership development programs focus on personal transformation in the context of the team. These leadership development programs are unique in that leaders experience them in the context of their own management team to work on real problems.
Change management
Organisational change can bring along significant discomfort and uncertainty. There are key skills and mindsets that can allow us to be able to take advantage of the opportunities that change brings. These are some of the learning experiences that we have designed to build resilience, learning agility and confidence in times of change. Leaders develop people-centric, relational approach to helping staff embrace change.
Service excellence
Consumers have increasingly higher expectations of the level of service that they receive from those that serve them. Service excellence is a key differentiator that will allow organisations to strengthen their customer base and brand. These are some of the learning experiences that we have crafted to develop empathic listening and a greater awareness of customer needs. Participants will see greater value in their role as service professionals and develop key skills to provide an exceptional service experience
Customer Experience
We help organisations create customer loyalty and competitive advantage by empowering people to create extraordinary customer experiences
Markets are saturated. Products are generic. This is the experience economy, and customers demand something unique. Strong brands recognise that their people are their most powerful ambassadors: the gatekeeper of memorable customer experiences and their most trusted source of information. When employees are empowered to live the brand promise through every customer interaction, wallet share doubles (Gallup, 2016).
Our approach creates passionate employee champions: emotionally engaged in the brand’s journey inspired by its purpose, and committed to bringing it to life for every customer. We motivate teams to deliver extraordinary experiences by inviting them to be part of an inspiring brand story that helps them build empathy and empowering them to elevate the customer experience in new and creative ways. We equip people with the means to identify and implement new customer experience. And we create a storytelling culture that celebrates its people and learns from personal examples of customer service and success – sustaining momentum and continuously improving customer focus.
Organisational change can bring along significant discomfort and uncertainty. There are key skills and mindsets that can allow us to be able to take advantage of the opportunities that change brings. These are some of the learning experiences that we have designed to build resilience, learning agility and confidence in times of change. Leaders develop people-centric, relational approach to helping staff embrace change.
Service excellence
Consumers have increasingly higher expectations of the level of service that they receive from those that serve them. Service excellence is a key differentiator that will allow organisations to strengthen their customer base and brand. These are some of the learning experiences that we have crafted to develop empathic listening and a greater awareness of customer needs. Participants will see greater value in their role as service professionals and develop key skills to provide an exceptional service experience
Customer Experience
We help organisations create customer loyalty and competitive advantage by empowering people to create extraordinary customer experiences
Markets are saturated. Products are generic. This is the experience economy, and customers demand something unique. Strong brands recognise that their people are their most powerful ambassadors: the gatekeeper of memorable customer experiences and their most trusted source of information. When employees are empowered to live the brand promise through every customer interaction, wallet share doubles (Gallup, 2016).
Our approach creates passionate employee champions: emotionally engaged in the brand’s journey inspired by its purpose, and committed to bringing it to life for every customer. We motivate teams to deliver extraordinary experiences by inviting them to be part of an inspiring brand story that helps them build empathy and empowering them to elevate the customer experience in new and creative ways. We equip people with the means to identify and implement new customer experience. And we create a storytelling culture that celebrates its people and learns from personal examples of customer service and success – sustaining momentum and continuously improving customer focus.